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Can I pay through Money Order or Check ?
Currently we only accept credit card payments and we do not accept any other forms of payment at this time. It is more convenient to pay by credit card online and accounts are activated immediately. We also use secure SSL encryption for all payment transactions for your added security.
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What credit cards do you accept ?
We accept Visa, MasterCard, American Express, and Discover.
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My credit card was declined or rejected during the registration process, what should I do?
First try to submit your credit card again. Be sure to check and make sure your billing address, name and numbers match exactly. If it continues to fail try another credit card or contact your bank to make sure your card is authorized to make online transactions. If you continue to have problems, send an e-mail to support@999hosting.net and we will then provide you with the URL to an alternate payment system. You should be able to payment your payment there.
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Do you accept monthly or half yearly payments ?
Due to the high credit card processing cost involved, it is not feasible for us to accept monthly or half yearly payments. Even if we do accept monthly or half yearly payments, we would not be able to provide you with the Free domain name as the domain name cost much more than the monthly fees.
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Can I upgrade my Hosting Package to a bigger hosting plan ?
You may upgrade your account anytime. To upgrade your hosting package or add additional features to it, e-mail us at support@999hosting.net. We will then supply you with a URL for you to make additional payment and confirm your upgrade. You will only need to pay for the additional service or the difference between the two plans (if upgrading to a higher plan). There is No "Upgrade fee" or "Setup fee" for account upgrades.
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What is the cost for more web space ?
With extra storage, there is no limit to what you can create.
In addition to increased web space, you are eligible to purchase extra space in the following amounts:
Additional 10 MB for USD 15 per year
Additional 50 MB for USD 75 per year
Additional 100 MB for USD 150 per year
Please e-mail to our Sales department at sales@999hosting.net to purchase more web space for your account.
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What is the cost for more e-mail accounts ?
It will cost you USD 9 per year for every additional 3 emails accounts.
Please e-mail to our Sales department at sales@999hosting.net to purchase more e-mail accounts for your account.
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Can I add more bandwidth to my account ?
Yes. It will cost you in the following amount:
USD 30 per year for an additional 500 MB per month
Bandwidths are calculated monthly, unused bandwidth from previous or future months cannot be used to cover bandwidth exceeds in a particular month.
Please e-mail to our Sales department at sales@999hosting.net to purchase more bandwidth for your account.
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What is the cost for MySQL database ?
It is FREE however there is a one-time setup fee of USD 50.
Please e-mail to our Sales department at sales@999hosting.net to add MySQL access to your account.
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